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Termes et conditions

STARK FUTURE PRIVACY POLICY

In accordance with data protection legislation, GDPR Regulation (EU) 2016/679 of the European Parliament and of the Council/LOPDGDD Organic Law 3/2018, of December 5, and Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), the owner of this website and the data controller for the data processed through this website is Stark Future SL - with Tax Identification Number (NIF) B01736354 (hereinafter, the "Company", "we", or "our"), with registered office at Carrer Batan Nº 2, Sant Boi de Llobregat, Barcelona, 08830, email address dpo@starkfuture.com, registered in the Mercantile Registry of Barcelona. This privacy policy describes how we collect, use, and disclose information about users of the Company's website. www.starkfuture.com ("Website"), the electric motorcycles sold by the Company, along with any replacement parts, accessories, clothing, tools, or other related products ("Products"), and the mobile application embedded in the Company's electric motorcycles ("Platform"), as well as any related services, tools, and features (collectively, the "Services"). For the purposes of applicable data protection laws, we are the data controller. For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services.

Please read this Privacy Policy carefully. By using, accessing, or downloading any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use, access, or download any of the Services.

1. COLLECTION AND USE OF DATA BY THE COMPANY

When you access or use the Services, we may collect certain categories of information about you from various sources. Some features of the Services may require you to directly enter certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

The following enumeración explains our current practices and those of the past 12 months in relation to (i) the categories or types of personal data we collect about you; (ii) the purposes of collecting your personal information; and (iii) whether we disclose your personal information, and if so, to whom.

to) Creación de una cuenta de usuario

Data to be collected

  • Full name - Email address - Account username and password
  • Profile picture (opcional)
  • Identification number (opcional)
  • Social media login details (opcional) Solo en caso de que usted decida conectarse a nuestros Servicios utilizando una funcionalidad de inicio de sesión mediante redes sociales (por ejemplo, Meta/Facebook, Google, Apple u otras), podremos recopilar ciertos datos básicos de su perfil, como nombre, correo electrónico, foto de perfil o identificador público, según lo autorizado por la configuración de privacidad de su cuenta en dicha red. Este tratamiento es completamente opcional y se realiza exclusivamente cuando usted selecciona activamente esta modalidad de acceso, a través de los mecanismos de autorización proporcionados por la red social correspondiente.
  • Phone number - Information about your device (i.e., IP address, operating system, device ID, browser type)

Origen de los datos User input; user browser; , offline pickup (i.e., in a Stark Future store, at an event, on a test ride, or by phone)

Purpose: To create an account; to facilitate login to the Services and facilitate transactions on the Services to fulfill our contract with you; to communicate with you (i.e., via newsletters, text messages, email and responses to inquiries submitted by you) with your consent or in our legitimate business interests; ; comply with any applicable legal obligation.

Access to certain Services, such as the Sam virtual assistant, requires the user to first create an account through the registration form or by logging in with social networks (Google or Facebook). Creating an account involves the collection of the data indicated in this section and its processing in accordance with the purposes described herein.

Recipients: Service providers and vendors. The updated list of authorized service providers who may have access to your personal data for this purpose is available upon request by sending an email to dpo@starkfuture.com

b) Protected classifications (demographic data) in the creation of the User account according to section a)

Data to be collected

  • Date of birth - Nationality (opcional)
  • Preferred language : The language is automatically detected based on browser settings, operating system, or geographic IP address. However, users can manually change their preferred language at any time through the options available on the Platform or in the corresponding form. The sole purpose of processing this data is to improve the user experience by displaying content in the most appropriate language.

Origen de los datos User entry; offline pickup (i.e., at a Stark Future store, at an event, on a test ride, or by phone)

Purpose of data collection: To create an account and facilitate transactions on the Services to fulfill our contract with you; to communicate with you (e.g., through newsletters and responding to inquiries) for our legitimate business interests or with your consent; and to comply with any applicable legal obligations (e.g., for anti-money laundering purposes).

Recipients: Service providers and vendors . The updated list of authorized service providers who may have access to your personal data for this purpose is available upon request by sending an email to dpo@starkfuture.com

c) Payment information

Data to be collected

  • Bank account number
  • Credit or debit card information

Origen de los datos User entry; offline collection (i.e., in a Stark Future store, at an event, during a test drive, or by phone)

Purpose: To facilitate transactions on the Services and process your payment, fulfill our contract with you and comply with applicable legal obligations (e.g., anti-money laundering purposes).

Recipients: Service providers and vendors . The updated list of authorized service providers who may have access to your personal data for this purpose is available upon request by sending an email to dpo@starkfuture.com

d) Geolocation data

Data to be collected

  • Country of residence - Postal address - Exact location

Origen de los datos User input; automatic product pickup

Purpose: To facilitate transactions on the Services in order to fulfill our contract with you; to troubleshoot and provide support services in our legitimate business interest; to notify first responders and emergency contacts in the event of an accident in our legitimate business interest in providing this service to you; for theft prevention; for navigation purposes; and to comply with any applicable legal obligations (e.g., anti-money laundering purposes).

Recipients: Service providers and Dealers o Distribuidores autorizados por Stark(los cuales podran tener acceso unicamente a donde se han realizado los mantenimientos y/o reparaciones de nuestros productos, no del uso de los mismos) y emergency services.

e) Commercial information

Data to be collected

  • Platform usage data
  • Products purchased - Browsing habits
  • Data related to the Products and the Platform that bind you by contract signed with the Company.

Origin of the data: Automatic collection from the Platform and Products ( including software functionalities, telemetry, navigation or vehicle configuration), and from our website's chatbot

Finalidad Supervisar analizar y gestionar el uso técnico y funcional de la Plataforma y los Productosm mejorar la experiencia del usuario; adaptar los Servicios a sus preferencias de uso; proporcionar soporte técnico a través del Chatbot; prevenir el fraude; garantizar la seguridad y trazabilidad de los Servicios; y cumplir con nuestras obligaciones contractuales y legales, teniendo como base jurídica concreta la ejecución de un contrato, cumplimiento de obligaciones legales y nuestro interés legítimo para la mejora continua de los servicios, el soporte técnico y la optimización operativa.Recipients: Service providers and vendors

The updated list of authorized service providers who may have access to your personal data for this purpose is available upon request by sending an email to dpo@starkfuture.com

We may obtain information about you from external sources. This information may include:

  • INFORMATION WE COLLECT ABOUT YOU FROM OTHER SOURCES, SUCH AS:
    • SOCIAL MEDIA PLATFORMS (FOR EXAMPLE, WOOMIO, META OR INSTAGRAM)
    • MARKETING PARTNERS (FOR EXAMPLE, META, GOOGLE)
    • BUSINESS PARTNERS (FOR EXAMPLE, MOTORCYCLE DEALERS, VODAFONE)

Any information we receive from external sources will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, nor are we responsible for the policies or practices of third parties. For more information, please see section 7.

In addition to the foregoing, we may use any of the above information to comply with any applicable legal obligations, to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

f) Uso del Chatbot "Sam"

Datos a recabar: - - Nombre (si lo facilita) - Dirección de correo electrónico (si lo facilita) - Número de teléfono (cuando el usuario contacta a través de WhatsApp) - Mensajes enviados durante la conversación - Información técnica del dispositivo (por ejemplo, dirección IP, navegador, sistema operativo) - Interacción con las respuestas del Chatbot - Historial de conversaciones previas (cuando se identifique al usuario mediante cuenta registrada)

Origen de los datos: - El propio usuario al iniciar sesión en su cuenta para acceder al Chatbot desde el sitio web, ya sea mediante credenciales (correo electrónico y contraseña) o inicio de sesión social (Google o Facebook) - Alternativamente, al iniciar una conversación con Sam a través de WhatsApp Web o aplicación móvil - Interacciones mantenidas durante el uso del Chatbot

Finalidad: - Atender y gestionar las consultas técnicas, comerciales o generales planteadas a través del Chatbot - Proporcionar información útil sobre productos, servicios, pedidos, funcionalidades o procesos relacionados con Stark Future SL - Derivar consultas a departamentos específicos o escalar a canales humanos cuando corresponda - Ofrecer asistencia técnica automatizada - Al utilizar la funcionalidad de WhatsApp, capturar el número de teléfono del usuario para mantener la conversación iniciada y, si corresponde, registrar la interacción como parte de la atención al cliente - Analizar las conversaciones con fines de mejora del servicio y supervisión del rendimiento del asistente digital.Todo ello en miras a garantizar el cumplimiento de la ejecución de un contrato o medidas precontractuales a petición del interesado (art. 6.1.b RGPD), o interés legítimo de Stark Future SL en proporcionar atención al cliente eficiente y mejorar sus servicios (art. 6.1.f RGPD), y en su caso, el consentimiento expreso cuando se derive a envíos comerciales o suscripciones, conforme al apartado g).

Destinatarios: Proveedores tecnológicos que prestan servicios de inteligencia artificial conversacional, procesamiento de lenguaje natural,servicios de mensajeria instantanea y soporte de infraestructura del Chatbot. La lista actualizada de proveedores de servicios autorizados está disponible previa solicitud enviada a dpo@starkfuture.com

g) Sending commercial communications and newsletters

Data to be collected:

- Name

  • Email address

  • Language preferences (if applicable)

-Personal telephone and/or mobile number

  • Interaction with sent emails (e.g., opens or clicks)

Source of the data:

Contact form, forms for participation in activities organized by the Company (e.g., test rides, events, raffles, newsletters), electronic communications, registration on portals or specific marketing pages.

Purpose:

If you have given your explicit consent by ticking the corresponding box, we will use your personal data to send you commercial communications by electronic means (e.g., email, SMS, instant messaging), newsletters, satisfaction surveys, promotions, offers and other commercial content related to Stark Future SL, its products, services, events and activities.

This processing can be carried out even if you have not previously purchased a product or created a user account, the legal basis of which is the explicit consent of the interested party (art. 6.1.a GDPR and equivalent regulations applicable in other jurisdictions).

Recipients: Marketing service providers and email sending platforms (e.g., Mailchimp); SAM (Stark Future SL Chatbot); CRM platforms or similar used by Stark Future SL for managing marketing campaigns. The updated list of these providers is available upon request to dpo@starkfuture.com. Remarks:

By consenting to receive commercial communications through any of our forms, you agree to the processing described in this Privacy Policy. You may withdraw your consent at any time using the unsubscribe link included in all communications or by contacting dpo@starkfuture.com.

Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal.

This processing is independent of other processing legitimized by our contractual relationship or legitimate interest, such as those described in section e) above.

h) Data processing in the Whistleblowing Channel

Data to be collected:

  • Name and surname (only if the complainant decides not to remain anonymous) - Contact details (email, telephone - if provided) - Relationship with the Company (employee, former employee, external collaborator, candidate, supplier, third party, etc.) - Facts reported and documentation provided - Information of persons involved in the facts reported (when applicable) - Technical connection data (for example, IP address, device, date/time of access)

Source of the data:

The complainant himself, through the Digital Reporting Channel Platform enabled by Stark Future SL:

Purpose:

  • To allow the receipt, management, investigation and resolution of internal complaints, anonymous or not, about conduct contrary to the Code of Ethics, internal policies, applicable regulations or any irregular or illegal behavior related to Stark Future SL.

  • Ensure compliance with current legislation on corporate integrity, regulatory compliance, crime prevention and whistleblower protection.

  • To protect the rights of whistleblowers and the parties involved, guaranteeing confidentiality, non-retaliation and fair handling of the case.

  • Prepare internal statistics and aggregate reports to improve the compliance and internal control system.

Recipients:

  • Authorized personnel from the compliance area or internal training function of Stark Future SL

  • External provider in charge of managing the Digital Complaints Platform, as the data processor.

  • Competent administrative, judicial or police authorities, if legally required or as a result of the internal investigation

The updated list of data processors related to this Channel is available upon written request to dpo@starkfuture.com

Data retention:

Personal data will be retained only for the time necessary to decide whether to initiate an investigation into the reported events, and in any case, for a maximum period of three months from receipt of the complaint if no action is taken. Afterward, the data may be kept blocked to address potential legal liabilities.

Additional guarantees:

  • The complaint can be made anonymously.

  • In the event of non-anonymity, the confidentiality of the informant's identity, as well as that of any third party mentioned, will be guaranteed.

3. HOW THE COMPANY SHARES ITS INFORMATION

In certain circumstances, the company may share your information with third parties for legitimate purposes subject to this privacy policy. Such data transfers may be carried out with:

    1. Vendors or other service providers for business purposes in our legitimate interests, or to fulfill a contract with you, such as:

  • PAYMENT PROCESSORS (FOR EXAMPLE, STRIPE)

  • PRODUCT-RELATED SERVICE PROVIDERS (FOR EXAMPLE, MICROSOFT)

  • MAPPING SERVICE PROVIDERS (FOR EXAMPLE, HERE)

  • ADVERTISING SERVICE PROVIDERS (FOR EXAMPLE, GOOGLE, META)

  • DATA ANALYSIS PROVIDERS (FOR EXAMPLE, GOOGLE, HOTJAR)

  • CLOUD STORAGE PROVIDERS (FOR EXAMPLE, AMAZON WEB SERVICES, SNOWFLAKE)

  • WEB HOSTING PROVIDERS (FOR EXAMPLE, AMAZON WEB SERVICES, GODADDY)

  • EMAIL MARKETING SERVICE PROVIDERS (FOR EXAMPLE, MAILCHIMP)

  • ARTIFICIAL INTELLIGENCE TECHNOLOGY SERVICE PROVIDERS (FOR EXAMPLE, OPEN AI)

  • EMERGENCY RESPONSE COMPANIES

  • MOTORCYCLE DEALERS

    • OUR SUBSIDIARIES OR WITH ANY OTHER CORPORATE GROUP, IN OUR LEGITIMATE INTEREST
    • THIRD-PARTY SPONSORS OF OUR PROMOTIONAL CONTESTS (IF YOU CHOOSE TO PARTICIPATE) WITH YOUR CONSENT OR TO PERFORM A CONTRACT WITH YOU
    • THIRD PARTIES FOR MARKETING PURPOSES
    • TO COMPLY WITH APPLICABLE LAW OR OBLIGATIONS ARISING FROM IT, INCLUDING COOPERATION WITH LAW ENFORCEMENT, COURT ORDERS, AND REGULATORY INVESTIGATIONS
    • TO GOVERNMENT AUTHORITIES IN RELATION TO OUR PARTICIPATION IN GOVERNMENT-FUNDED ENVIRONMENTAL PROGRAMS IN OUR LEGITIMATE INTERESTS OR AS REQUIRED BY LAW
    • IN CONNECTION WITH AN ASSET SALE, MERGER, BANKRUPTCY, OR OTHER BUSINESS TRANSACTION IN OUR LEGITIMATE INTEREST
    • TO ENFORCE APPLICABLE TERMS OF SERVICE, FOR BUSINESS PURPOSES IN OUR LEGITIMATE INTEREST, OR TO PERFORM A CONTRACT WITH YOU
    • TO GUARANTEE THE SECURITY OF THE COMPANY AND/OR ITS USERS FOR COMMERCIAL PURPOSES IN OUR LEGITIMATE INTEREST, TO FULFILL A CONTRACT WITH YOU, OR TO COMPLY WITH APPLICABLE LAW
    • WHEN YOU ASK US TO SHARE CERTAIN INFORMATION WITH THIRD PARTIES, SUCH AS THROUGH THE USE OF SOCIAL MEDIA WIDGETS OR LOGIN INTEGRATIONS, WITH YOUR CONSENT
    • WITH PROFESSIONAL ADVISORS, SUCH AS AUDITORS, LAW FIRMS OR ACCOUNTING FIRMS FOR BUSINESS PURPOSES IN OUR LEGITIMATE INTEREST.

4. INTERNATIONAL DATA TRANSFERS

Personal information may be exported outside the jurisdiction in which you reside. In such circumstances, governments, courts, law enforcement agencies, or regulatory bodies in that country or countries may access your personal information under foreign laws. You should be aware that the privacy standards in those countries may be less stringent than those in the jurisdiction in which you reside. Please note that you are not obligated to provide us with your personal data, but if you choose not to, we may not be able to provide you with our services or your access to them may be limited.

For any data transfer outside the EEA or the UK, we will take appropriate measures and safeguards in accordance with the GDPR to ensure that the recipient adequately protects your personal information in accordance with this Privacy Policy. These measures may include: entering into standard contractual agreements approved by the European Commission (Standard Contractual Clauses). Please contact dpo@starkfuture.com if you would like to review a copy of these clauses.

5. COOKIES AND OTHER TRACKING TECHNOLOGIES

"Do Not Track" signs

Your browser settings may also allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, our website is not designed to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/.

Cookies and other tracking technologies

Most browsers automatically accept cookies, but you can control how your devices allow the use of cookies, web beacons/clear GIFs, and other geolocation tracking technologies. You can block or delete our cookies from your browser if you wish; however, blocking or deleting cookies may prevent some of the Services, including portal features and general functionality, from working properly.

To opt out of tracking by Google Analytics, click here .

If you have questions about the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information below.

6. USER-GENERATED CONTENT

Certain features of the Services may allow you to upload content (i.e., profile pictures, message boards, etc.) ("User-Generated Content" or "UGC"). We or others may store, display, reproduce, publish, or otherwise use the UGC, and may or may not attribute it to you. Others may also have access to the UGC and may have the ability to share it with third parties. If you choose to submit UGC to any public area of the Services, your UGC will be considered "public" and accessible to anyone, including the Company.

Please note that we do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available on features that allow the creation of Terms of Use (TUUs) or for what others do with the information you share with them on those platforms. We are not responsible for the accuracy, use, or misuse of any TUUs that you disclose or receive from third parties through forums or email lists.

The updated list of authorized service providers is available upon request sent to dpo@starkfuture.com

7. THIRD-PARTY WEBSITES AND LINKS

We may provide links to websites or other online platforms operated by third parties, including social media platforms such as Facebook or Instagram. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide on public or semi-public sites, including information you share on third-party social media platforms (such as Facebook or Twitter), may also be viewed by other users of the Services and/or users of those third-party online platforms, without limitation as to their use by us or a third party. Our inclusion of such links does not, in and of itself, imply any endorsement of the content of such platforms or their owners or operators, unless otherwise stated on the Services. We expressly disclaim all liability for the actions of third parties (including social media platforms), including, but not limited to, actions related to the use and/or disclosure of personal information by third parties. Any information you send directly to these third parties is subject to their privacy policy.

8. CHILDREN'S PRIVACY

Children under the age of 13 are not authorized to use the Services, and we do not knowingly seek or collect any personal information about children under 13. If you are the parent or guardian of a child under 13 who has provided us with personal information, you may contact us using the information below to request its deletion.

9. DATA SECURITY

We have implemented commercially reasonable measures designed to protect the confidentiality, integrity, and security of your information. However, please be aware that despite our reasonable efforts, no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, please be aware that any information you send to us electronically, when using the Services, or when otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

10. USER RIGHTS

If you are located in the EEA or the United Kingdom, you have certain rights regarding your personal information:

  • ACCESS: YOU HAVE THE RIGHT TO ACCESS THE PERSONAL INFORMATION WE HOLD ABOUT YOU, HOW WE USE IT, THE PURPOSE OF THE PROCESSING, THE SOURCE OF THE DATA (IF IT IS NOT COLLECTED DIRECTLY FROM YOU) AND WITH WHOM WE SHARE IT.
  • Data Portability: When you request it, and provided it is technically feasible, your data will be transferred to another data controller. You may only exercise this right if the data processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your data, you may also request that we transfer it directly to another data controller that you specify.
  • RECTIFICATION: YOU HAVE THE RIGHT TO CORRECT ANY PERSONAL INFORMATION WE HAVE THAT IS INACCURATE.
  • DELETION: Under certain circumstances, you have the right to delete the personal information we hold about you, if there is a legitimate reason for doing so. These reasons are:
    • Personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
    • Revoke the consent on which the processing is based, and this processing is not based on any other legal ground;
    • You object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes;
    • Personal data have been unlawfully processed if the processing is not necessary for compliance with a legal obligation that requires the processing of your data;
    • Specifically with regard to legally required preservation periods;
    • For the formulation, exercise or defense of claims.
  • LIMITATION OF PROCESSING TO RETENTION: IN CERTAIN CIRCUMSTANCES, YOU HAVE THE RIGHT TO REQUIRE US TO STOP PROCESSING THE PERSONAL INFORMATION WE HOLD ABOUT YOU, EXCEPT FOR STORAGE PURPOSES
  • OBJECTION: You have the right to object to the processing of your personal data for reasons relating to your specific situation, if the processing is based on your consent, our legitimate interests, or those of a third party. In this case, we will stop processing your data unless we demonstrate compelling legitimate grounds that override your interests, or that the data is necessary for the establishment, exercise, or defense of legal claims.
  • OPT OUT OF MARKETING: YOU CAN OPT OUT OF MARKETING AT ANY TIME BY OPTING INTO THE UNSUBSCRIBE/OPT-OUT FUNCTION THAT APPEARS IN OUR COMMUNICATIONS.
  • WITHDRAWAL OF CONSENT: WHEN WE RELY ON CONSENT TO PROCESS YOUR PERSONAL INFORMATION, YOU HAVE THE RIGHT TO WITHDRAW THIS CONSENT AT ANY TIME BY EMAILING US AT DPO@STARKFUTURE.COM. THIS WILL NOT AFFECT THE LAWFULNESS OF PROCESSING BASED ON CONSENT BEFORE ITS WITHDRAWAL.

To exercise any of these rights, you can contact dpo@starkfuture.com. We will respond to requests to exercise these rights without undue delay and, at the latest, within one month (although this period may be extended by a further two months in certain circumstances). If there are reasonable doubts about your identity, you may be asked to provide additional information necessary for Stark Future SL to verify it and thus respond to your request.

If you believe that the Company has not processed your personal data in accordance with applicable regulations, you may file a complaint with the Spanish Data Protection Agency through the website www.aepd.es or with the competent supervisory authority for data protection in the country where you live or work or where you believe we have infringed data protection laws, as applicable.

11. PRIVACY RIGHTS IN CALIFORNIA

This section applies only to California residents. For purposes of this Section 10, "personal information" for California residents has the meaning given to it in the California Consumer Privacy Act ("CCPA"), but does not include information exempt from the scope of the CCPA.

In the last 12 months, we have collected the categories of information that we have outlined in Section 2 above.

You may have the rights listed below regarding the personal information we have collected about you. However, these rights are not absolute, and in certain cases, we may refuse your request as permitted by law.

  • RIGHT TO KNOW REQUEST. YOU HAVE THE RIGHT TO REQUEST THE FOLLOWING INFORMATION ABOUT OUR COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION DURING THE PREVIOUS 12 MONTHS AND TO REQUEST THAT WE PROVIDE YOU WITH A COPY OF THE FOLLOWING INFORMATION TO THE EXTENT THAT SUCH INFORMATION IS CONTROLLED BY THE COMPANY:
    • CATEGORIES AND SPECIFIC ELEMENTS OF PERSONAL INFORMATION THAT WE HAVE COLLECTED ABOUT YOU;
    • CATEGORIES OF SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION;
    • THE COMPANY'S COMMERCIAL PURPOSES FOR COLLECTING PERSONAL INFORMATION;
    • CATEGORIES OF THIRD PARTIES TO WHOM PERSONAL INFORMATION HAS BEEN DISCLOSED FOR COMMERCIAL PURPOSES; AND
    • CATEGORIES OF PERSONAL INFORMATION DISCLOSED ABOUT YOU FOR COMMERCIAL PURPOSES.
    • RIGHT TO REQUEST DELETION. UNDER THE CCPA, YOU HAVE THE RIGHT TO REQUEST THAT WE DELETE YOUR PERSONAL INFORMATION, SUBJECT TO CERTAIN EXCEPTIONS.
    • RIGHT TO OPT OUT. UNDER THE CCPA, YOU HAVE THE RIGHT TO OPT OUT OF THE "SALE" OF YOUR PERSONAL INFORMATION, AS DEFINED IN THE CCPA. YOU ALSO HAVE THE RIGHT TO OPT OUT OF THE SALE OF PERSONAL INFORMATION. HOWEVER, WE DO NOT SELL YOUR PERSONAL INFORMATION AND HAVE NOT DONE SO IN THE PAST 12 MONTHS.
    • RIGHT TO UPDATE. YOU HAVE THE RIGHT TO UPDATE AND/OR CORRECT ANY PERSONAL INFORMATION WE HAVE COLLECTED THAT REMAINS NECESSARY FOR THE PURPOSES DESCRIBED IN THIS PRIVACY POLICY.

You can make the request described above by sending an email to dpo@starkfuture.com. We may need to collect information from you to verify your identity, such as your email address, government-issued identification, or date of birth, before providing a substantive response to your request. You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such an agent's request, we will require you to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

We will not discriminate against you for exercising any of your rights under the CCPA or similar laws of other jurisdictions, as the case may be.

Share for direct marketing purposes

California law allows California residents to request certain details about how their "personal information" (as defined in California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We may from time to time share certain "personal information" about you with third parties for those third parties' direct marketing purposes. California residents may, under certain circumstances, request and obtain certain information about our disclosure, if any, of personal information to third parties for their direct marketing purposes. In this case, you may obtain the categories of personal information shared and the names and addresses of all third parties who received personal information for their direct marketing purposes during the immediately preceding calendar year.

To make this request, please contact us using the information below. Please note that we are only required to respond to one request per California resident each year.

12. DATA RETENTION

The personal data provided will be kept for as long as necessary to fulfill the purposes for which it was collected, including, but not limited to, product data during the life of the motorcycle, data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our terms and conditions, other applicable terms of service and our policies.

If your data is used for several purposes that require us to keep it for different periods, we will apply the longest retention period. In any case, we limit access to your data only to those people who need to use it to perform their duties.

After this time, we will proceed to delete them from our systems, without prejudice to the possibility of keeping them, limiting their processing to the exercise and defense of claims, under the terms provided by applicable legislation.

14. UPDATING THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time, in which case we will update the "Last Revised" date at the top of this Privacy Policy. If we make material changes to how we use the information we collect, we will make reasonable efforts to notify you, for example, by sending an email to the last email address you provided to us or by posting a notice of such changes on the Services, as well as taking other actions as required by applicable law. If you do not agree with the updates to this Privacy Policy, please do not access or continue using the Services.

Last updated: January 13, 2026